Frequently Asked Questions About Our Electrical Services

We know hiring an electrician can come with a lot of questions. At Stanfield Electrical Services, we want you to feel confident before we arrive. Below are some of the most common questions we hear from homeowners and business owners in Wake, Cumberland, and Harnett Counties.

General Service & Coverage

  • We primarily serve Wake, Cumberland, and Harnett Counties, including towns like Raleigh, Fayetteville, Lillington, Cary, and Fuquay-Varina. We also occasionally take on jobs in nearby counties such as Johnston, Lee, Moore, Nash, Sampson, and Wayne. If you're unsure whether we cover your area, feel free to call and ask. Some locations may include a small travel fee.

  • We do offer limited emergency services depending on technician availability and location. If you’re dealing with exposed wires, a burning smell, or total power loss, please call us directly. We’ll do our best to respond quickly or help guide you on next steps.

  • Yes, Stanfield Electrical Services is fully licensed and insured to perform residential and light commercial electrical work throughout North Carolina. We follow all state and local codes and take pride in doing things the right way every time.

  • You can call us directly to schedule service, or use the contact form on our website to request a callback. We’ll gather a few details about your project and set up a time that works for you. We try to accommodate preferred time windows when possible.

  • When our schedule allows, yes. We prioritize urgent repairs and jobs in our core service areas, including Wake and Cumberland Counties. While same-day and weekend availability can’t be guaranteed, we’ll always let you know your soonest scheduling options when you reach out.

Panels, Repairs & Safety

  • Most electrical panels should be replaced after about 25 years, or sooner if you're experiencing issues like tripped breakers, flickering lights, or overloaded circuits. If your home was built before the early 1990s and the panel hasn’t been updated, it may be time for a professional evaluation. Upgrading your panel improves safety, supports modern appliances, and prepares your home for things like EV chargers or smart systems.

  • Yes, both Federal Pacific and Zinsco panels are considered outdated and unsafe by modern electrical standards. They’ve been known to fail at shutting off power during an overload, which can lead to electrical fires. These panels were installed in many homes during the 60s, 70s, and early 80s. If you suspect you have one, we strongly recommend a panel replacement.

  • Common signs include outlets that feel hot, switches that spark, plugs that fall out easily, flickering lights, or buzzing sounds. You might also notice discoloration around the faceplate. These symptoms usually point to loose wiring, worn contacts, or outdated devices. Replacing these components helps prevent more serious electrical problems.

  • For most homeowners, an inspection every 5 to 10 years is a good rule of thumb, especially in homes over 25 years old. You should also schedule an inspection before buying a home, after major renovations, or if you notice any electrical issues. Regular inspections help prevent problems before they become costly or dangerous.

EV Charging & Smart Home Services

  • Yes. We install Level 2 home charging stations for Tesla, Ford, Chevy, Hyundai, Rivian, BMW, Nissan, and more. Whether it's a Tesla Wall Connector or a universal J1772 charger, we’ll make sure your electrical system is properly configured for safe and reliable charging.

  • Not always, but it depends on your panel’s available capacity. If your panel is older or already near its limit, we may recommend an upgrade or adding a subpanel. We’ll evaluate your system during the estimate to ensure your EV charger is safely supported.

  • A Level 1 charger uses a standard 120V outlet and can take over 24 hours for a full charge. A Level 2 charger uses a 240V circuit and typically charges an EV in 4 to 10 hours, depending on the battery size. Most homeowners prefer Level 2 for everyday convenience.

  • Absolutely. We install Nest, Ecobee, Ring, and other smart devices that require wiring and setup. We'll make sure everything is connected properly and functions safely with your existing electrical system.

  • Low-voltage wiring is used for systems like security cameras, doorbells, audio systems, and some smart home controls. It carries less power than standard wiring and needs to be installed correctly to prevent interference or safety issues. We offer low-voltage wiring as part of smart home upgrades or renovations.

Generators & Backup Power

Company Info & Discounts

  • Yes. We install standby generator systems for residential and light commercial properties, including Generac and other popular brands. These systems automatically restore power during an outage and are hardwired into your electrical panel. We’ll help you choose the right size and coordinate the full installation process.

  • Absolutely. If you use a portable generator, a manual transfer switch is a safe way to connect it to your home’s electrical system. This lets you power selected circuits without using extension cords or risking backfeed into the utility line.

  • It depends on how many appliances or systems you want to power during an outage. For example, some homeowners only want to back up essentials like lights, fridge, and outlets, while others want whole-home coverage including HVAC. We’ll assess your needs and recommend the right size based on load calculations and usage priorities.

  • We do not currently offer ongoing maintenance plans, but we are happy to provide service recommendations and help you get started with proper care. We always recommend following the manufacturer’s maintenance schedule and having your generator tested regularly.

  • Yes. We are fully licensed and insured to perform electrical work in the state of North Carolina. All work is completed to meet local and national code requirements. We believe safety and professionalism start with doing things the right way, every time.

  • Yes, we are a family-owned business based in Harnett County and proudly serving the surrounding areas. Our goal is to provide the skill and quality of a large company with the honest, friendly service you’d expect from a neighbor.

  • Yes, we proudly offer discounts to active-duty military, veterans, seniors, first responders, and nurses. Just let us know at the time of scheduling so we can apply the appropriate discount to your estimate.

  • Stanfield Electrical Services was founded by Jay Stanfield after more than a decade of working in the electrical trade. While the company itself is newer, it’s built on years of hands-on experience, training, and dedication to the craft.

  • Just give us a call or use the contact form on our website. We’ll follow up to learn more about your project and give you a clear estimate based on your needs. In many cases, we can provide ballpark pricing for common jobs over the phone.